Four Pillars of Designing the Search Experience
Presented by Tyler Tate, Twigkit at Lucene Revolution 2011
Lucene and Solr provide many excellent tools for presenting information to users, but what makes some search user interfaces better than others? Should you aim for a rich, advanced UI or should you "just make it look like Google"?
Through his work at TwigKit with blue-chip corporations, scientific institutes, and governments, Tyler has identified four guiding pillars of the search experience:
This discussion covers the approach taken by Open Text to deploy Nutch, Solr and other technologies into a self-provisioned cloud-based offering including:
- User Expertise - Novices orienteer, experts teleport
- User Behaviour - Lookup, learn, and investigate
- Information Diversity - homogenous vs. heterogenous data
- Situational Context - factors from the surrounding environment
We'll delve deep into each dimension and discuss how to achieve useful, useable, and beautiful search interfaces using design patterns including: autocomplete, faceted navigation, breadcrumbs, best bets, related searches, spelling suggestions, clickable metadata, result clustering, saved searches, data visualisation, and more.
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