Services

Lucid Imagination has the expertise, resources and services you need to drive cost-effective development of Apache Lucene/Solr-based solutions. Whether you are evaluating or already working on Lucene/Solr-based search solutions, Lucid Imagination can help. We offer a full portfolio of service offerings to provide a solid commercial foundation for architecture, design, development, and deployment of search solutions built with Lucene and Solr.

  • Technical Support Designed for customers who want to manage risk and improve the value of their Lucene/Solr installations, Technical Support is available across multiple services levels. It includes: regular updates and upgrades for Lucid-certified versions of Lucene/Solr; problem isolation and diagnosis of errors in Lucene/Solr software; patches and workarounds to fix bugs; and troubleshooting of issues in use of Lucene/Solr. More >>
  • Expert Link Support & Consulting Subscription Designed for customers who need deep expert advice and oversight on an ongoing basis, Expert Link subscriptions provide remote consultative engagement to help you optimize your development efforts. Such services typically include: Architecture Review, Design review, Code review, Configuration review, Best Practices Methodology, Issue resolution, Performance optimization/fine-tuning, Configuration advice, Operations advice, etc. More >>
  • Training Programs Our hands-on Training Programs in Lucene and Solr technologies help you and your team acquire key Lucene/Solr skills and develop expertise. Training programs are offered as classroom-based courses, and can be customized for on-site delivery. More >>
  • Custom Support Subscriptions Lucid Imagination can also create Custom Support package. If you have a unique situation not covered in one of our standard support subscriptions, please contact services@lucidimagination.com.
     
  • Consulting Services Our consulting practice offers flexible term consulting engagements to assist you with high value activities such as architecture and design reviews, training, enablement, and best practices. As our consultants work on a broad variety of implementations, they are well positioned to recommend optimal approaches to your business and technical challenges. Their deep domain expertise can be retained on a project basis, over several months, ad-hoc, or as a subscription. Consultants are available on a remote basis or for short-term onsite work. More >>

At Lucid Imagination, our customers benefit from reliable, commercial-grade offerings, which make it easier to develop and deploy Lucene/Solr search in mission-critical applications. By providing predictable, reliable resources, Lucid Imagination helps you meet your project and business deadlines. We can help you reduce the risks and capture the benefits of open source for search solutions.