Inevitably, you will want to refine your search relevancy and findability – as new content becomes available, and as you accumulate data – and help drive the ROI on your information. For example, if you're an online retailer, you need to match the right product to user searches, improving site-stickiness and customer loyalty. Sales revenue will be directly impacted if the search technology streamlines and simplifies the shopping experience with relevant results.
The LucidWorks Enterprise solution development platform provides productive, versatile enablers that leverage the native results quality of Lucene/Solr, and help you deliver contextually relevant and accurate results very quickly. These powerful search experience improvements are packaged in a convenient, accessible set APIs that will be familiar to programmers with a broad range of skills across a broad range of programming languages/environments.
LucidWorks Enterprise includes with key innovations that deliver a better, more productive search experience with quality results that will keep users coming back to your search application for more. Key features include:
Click Scoring Relevancy Framework leverages ongoing user interaction with the search system automatically, by capturing which results a user selects for any given query, and prioritizing results for subsequent queries on the same search term based on what earlier users did – allowing your system to effectively learn user preferences and adjust accordingly.
A new and improved Query Parser handles a broader range of user inputs, allowing users more flexibility and automatically resolving a wide range of query syntax, intended or otherwise, to ensure that user queries retrieve better, more complete results more quickly – and reduce the likelihood that users will see an error message
Rather than requiring users to come back and search again and again when they want to see if new results are available, a new Alerts function can capture new results when they indexed into your search solution, helping to automatically notify users of the availability of new content or results.
To simplify the acquisition and processing of content to make more of the organization’s information resources available on line quickly, a new Integrated Crawler speeds the identification, processing, and indexing of online document content to incorporate into your search application, helping to keep it fresh and relevant.
Thanks to the powerful, native search capabilities of the underlying Lucene/Solr technology at the heart of LucidWorks Enterprise you get fine-grained control and customization of results – but packaged in a new, more convenient set of interfaces. The LucidWorks Enterprise Admin and Configuration console, along with the convenient, lightweight ReST APIs, let you manage the full set of Solr configuration parameters.
Because LucidWorks Enterprise contains a complete release of Apache Solr, includes the latest, greatest search relevancy tuning features such as proximity operators, wildcards, fielded searching, term/field/document weights, find-similar functions, spell checking, multilingual search, and much more. Make changes to search algorithms, and you have the flexibility to try different approaches to test their effectiveness. You can boost results to prioritize based on factors such as recency, add spatial search, or feature key products with elevated results. With Solr’s text-match scoring system, you can boost relevant documents at index or query time.
By packaging Solr's features in a clear, convenient, well organized package, LucidWorks Enterprise minimizes tedious, low-level work needed to tune relevancy settings parameters. Of course, you also get access to the full set of native Solr tools and interfaces, for low-level access to these parameters directly through the traditional methods.
Improving search quality can have dramatic results.
The Motley Fool, for example, worked with Lucid Imagination to tune Solr to increase search relevancy and their click-through-rate (CTR) by 40% compared to the legacy search appliance they were using and scored a 48% reduction in web site exit rate (bounce).
Not expert in search relevancy and precision?
No worries – a LucidWorks Subscription can help. It gives you access to our deep experience in the art and the science of relevancy, across an very diverse mix of search applications and data types, in timely, predictable fashion, as and when you need. We can help you define and implement relevancy improvements during development and/or deployment, to get the results you – and your users – are looking for.